Contact Us

Before you contact UGG.com.au - have you:

- Read our FAQ's - most of the questions asked are addressed here.

- Used our order tracking to get the status for an existing order.

- If you are asking about specific products - all available items to order are shown on the website. If you cannot see it then it is out of stock. Please check back later.

I still need to contact UGG.com.au.

How to Contact Customer Service

 Please fill out the customer contact form below and we will get back to you as soon as possible.

- If you have a query regarding an existing order, please provide your order number in the message body, the order number will look like "UGGXXXX".

Please note: If your order number does NOT look like "UGGXXXX" then you have not ordered from UGG.com.au - we cannot help with orders from other UGG companies or websites.